C.M. , Veena Kumari. “Relationship Marketing Dimensions on Customer Satisfaction and Customer Loyalty: A Review”. Journal of Advance Research in Business, Management and Accounting (ISSN: 2456-3544) 3, no. 9 (September 30, 2017): 01–08. Accessed September 20, 2024. http://13.234.107.90/index.php/BMA/article/view/49.